INTERVIEW WITH CINDY

Q. what motivated you to start Complete Home Services?

A. My husband and I have been full time residents of Union County since 2003.  We purchased property here in 2001 with the intent of moving here from Atlanta full time when we retired.  Our love for the area persuaded us to move here permanently sooner than expected.  We have been part-time residences faced with many of the challenges of owning a vacation home.

Q. what type services do you offer?

A. our basic services include Housekeeping, yard maintenance, Landscaping, window washing, Gutter cleaning, key holding, security checks which includes inspection for storm damage and forced entry. As important as these basic service  are e pride ourselves in letting our clients know if they  are in need of a service not included on our list, let us know and we will do all we possible can to provide them with assistance.

Q. what exactly is key holding?

A. Key holding serves more than one purpose. by holding our clients keys we are able to live up to our bi-line “we can be there when you can’t”, for example, there is a plumbing problem that is discovered on a weekend stay. our client can notify us of the problem and we schedule a plumber, meet them at the property and stay until the work is complete. We have sub contractors to handle virtually any and all home repairs.  We charge a very reasonable trip fee based on the time the repair takes in addition to the contractor charges. Did I mention that we are fully insured and bonded.

Q. Can you give us some examples of some of the type issues that you have dealt with?

A.  We have had quite a few things come up. let’s see, well pump replacement, broken water pipes, meeting clients to jump their car battery during a snow storm, Bringing gas to client who were boating and  ran out of gas, stocking a refrigerator, etc., etc. The same issues that are experienced with home ownership are experienced with a vacation or second home. The difference is not being available to have them taken care of. “We can be there we you can’t” , is not only our bi-line,  it’s really something we provide to our clients.

Q. Any closing remarks you would like to make?

A. Only that we take great pride in providing our clients not only the best but the most reliable home maintenance services in the North Georgia Mountains. Our existing clients are our best advertisement. A big portion of our new clients come from referrals from our existing ones. References are available upon request. I can be contacted by leaving a comment to this blog or via email. cindy@gahomeservices.com

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