Clearing up Contact Confusion
Here at the office we get tons of contacts from both clients and prospective clients in a variety of formats and on a variety of devices. In the interest of not missing a message I thought I would help out with a little directory of sorts. This should help clear up any confusion of exactly where to send a request for service or such.
I know that some of you are aware of the little pop-up window on our websites that says “Let’s Talk.” That is mostly used by new visitors inquiring about our services or follow-ups for same. It has proven to be a great way for people to make new inquiries easily and efficiently. You can use this form of contact for Donald, Cindy or April.
If you have any questions about billing you can contact the Billing Department. That would be Patti. Her email is firstname.lastname@example.org. She can answer all of your billing related questions.
If you have any questions regarding cleaning services, you can contact the cleaning department. April is the manager. Her contact info is: Cell – 706-897-8527. Email her at email@example.com. She is your contact for everything cleaning related.
As far as any other type of request of service, that would be either Cindy or me, Donald. Our general office number is 678-439-9125. Cindy’s contact info is: cell phone – 706-400-9125. Email – firstname.lastname@example.org. Donald’s contact info is: cell – 706-897-7354. Email – email@example.com. You may contact Cindy or I for any needs or concerns you might have. Please bear in mind that if Cindy and I are out of the office, cell service varies considerably up here in them thar hills. Most of you are probably aware of that. If we have no service when you call, we can get your voice-mail later but your number doesn’t usually show up. We do make an effort to include all of our clients in our phones but sometimes we miss one and will have to wait until we retrieve your number to call you back. You are all important to us and we will make every effort to contact you ASAP or at least have someone from the office touch base with you. I know some of you don’t like to send or receive texts. For those of you that do, you may also use that to contact our cells as well.